Terms of Business
At Lewis Chambers, we strive to deliver excellent service and quality of advice to our Clients. In the event that you are not satisfied with the service or advice provided please let us know and we will work with you on resolving the issues raised. In accordance with industry regulations, we have a formal complaint procedure in place in the event that a complaint arises. If following that process you remain dis-satisfied, you may contact the Financial Ombudsman Service for an independent review of your complaint.
The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of FOS can be found on its website at:
- Independent financial advice
- Highly qualified advisers
- Each client treated individually
- Helping you make informed decisions